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Return&Exchange Policy

Return Policy
If you are not satisfied with your purchase, please return it and we will process a refund or do an exchange within 30 days of the purchase date.
We offer you with free shipping for our cost.Items must be unworn, unwashed, undamaged and unused with all original tags attached.
Complete the return/exchange form that was included with your order and enclose it with your return package.
All returned goods must be unworn with the original tags attached. Underwear must be returned unworn in the original packaging..
Drop off you return package at our local forwarder
Please note once a return item has been received and processed it cannot be returned back.
Once we get your return package, your refund will be done within 3 business days. Please allow another 2 to 4 business days
for the credit to post to your credit card account,
Exchange Process:Once we receive your return/exchange package, two transactions will take place:
We will process a refund for your returned item(s) in the original form of payment.
A new order will be placed for the new item(s) you have requested (subject to availability). Your credit card will be billed once
these new item(s) are shipped. At this time you may be contacted to provide verification or to update your billing information.

Exchange Availability

All exchange requests are subject to availability within 30 days of purchase.
To ensure that you receive your exchange item before it is sold out, we offer the option for a Rush Exchange. Rush exchanges
are available for in-stock items only.

To Request a Rush Exchange:
Specify the style that you would like, as well as the color and size.
To complete your rush exchange, please follow our standard return procedure, and be sure to only fill out the return portion of the return form
when sending in the items that you wish to exchange.



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  • Fax:0755 28232630
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  • Email:sales@noxcell.com
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